Who qualifies to be a wholesale partner?

Our Wholesale Program is available to like-minded boutique retailers who would like to partner with us to enhance their housewares selection.

We have a preference to partner with brands that carry other socially and environmentally responsible goods, and who operate with the highest employment standards.

What’s the lead time for orders?

Within the US, the estimated delivery time for standard shipping is 3-7 business days, depending on the destination. Expedited shipping options are available for an additional fee.

For more details on shipping methods, large volume orders, and international shipping, see our full shipping policy.

What is your return policy?

At Vice City Shops, we strive to provide our customers with the highest quality products. We understand that sometimes a product may not meet your expectations, and we want to ensure your satisfaction.

If you wish to initiate a return, please contact your dedicated customer care rep within 14 days of receiving your order. Our team will guide you through the return process and provide you with a Return Authorization (RA) number.

For more details and return eligibility, see our full return policy.

How do custom orders work?

We love co-creating custom orders for our partners. Simply use the contact form on our website to submit a query and we’ll reach out with details. Lead time is typically 6-8 weeks.

What if I need support for my order?

No problem! Reach out to your friendly dedicated customer care rep and we’ll be happy to help you with your order.

FDA Disclaimer

These products are not for use by or sale to persons under the age of 21. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use, especially if you have a medical condition or use prescription medications. A doctor’s advice should be sought before using any of these products. All trademarks and copyrights are property of their respective owners and are not affiliated with nor do they endorse this product. These statements have not been evaluated by the FDA. These products are not intended to diagnose, treat, cure or prevent any disease. By using this site you agree to follow the Privacy Policy and all Terms & Conditions printed on this site.

Kratom products are not available for shipment to the following states: Alabama, Arkansas, Indiana, Rhode Island, Wisconsin; or the following counties: Sarasota County (Florida), San Diego (California), Oceanside (California), Alton (Illinois), Jerseyville (Illinois), Edwardsville County (Illinois), Columbus (Mississippi), Union County (Mississippi), Ascension (Louisiana), Franklin (Louisiana), Rapides (Louisiana)

Products on this site contain less than 0.3% Δ9-THC. Our THCA products are not allowed to be shipped to the following states: HI, ID, MN, OR, RI, UT, VT.